Heart of Illinois Big Brothers Big Sisters' Privacy Statement 

Effective Date: 1/1/2025 

Heart of Illinois Big Brothers Big Sisters  ("BBBS," "we," "us," or "our") is committed to protecting the privacy of our volunteers, youth, families, donors, and website visitors. This Privacy Statement explains how we collect, use, and protect your information when you interact with us online through our website, www.hoibbbs.org 

Information We Collect 

We may collect the following types of information: 

Personal Information 

• Name, email address, phone number, mailing address, date of birth, and other details you provide when filling out forms, applying to volunteer or mentor, donating, or registering for events. 

Mobile Contact Information 

• If you provide your mobile phone number, you may opt in to receive SMS/MMS messages. Standard messaging rates may apply. Message frequency may vary. 

Non-Personal Information 

• IP address, device type, browser type, pages visited, and interactions with our website, emails, or social media—collected through cookies and similar technologies. 

Social Media Privacy 

Our presence on social media platforms (e.g., Facebook, Instagram, LinkedIn, X/Twitter) is intended to inform and engage our community. Please note: 

• Any content you post on our pages is public and visible to others. 

• We do not collect personal information directly from social platforms unless you voluntarily share it via message or form submission. 

• If you send us a private message or comment, we may use that information to follow up with you about your interest or inquiry. 

• Each platform has its own privacy policies and terms. We recommend reviewing them for details on how your information is handled by those services. 

How We Use Your Information 

We use the information collected for purposes including: 

• Responding to your inquiries and providing services 

• Processing donations and sending acknowledgments 

• Managing volunteer and mentoring applications 

• Sending newsletters, updates, or other communications (with your consent) 

• Analyzing website traffic to improve functionality and user experience 

Sharing Your Information 

We do not sell, rent, or trade your personal information to third parties. Your information may be shared with trusted service providers or affiliates only to the extent necessary to carry out our services or comply with legal obligations. All such parties are required to maintain the confidentiality and security of your information. 

Data Security 

We take appropriate measures to protect your information from unauthorized access, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure. 

Your Choices 

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in emails or by contacting us directly. You may also request to review or delete your personal information by contacting our office. 

Children’s Privacy 

Protecting the privacy of children is especially important to BBBS. We do not knowingly collect personal information from anyone under the age of 13 through our website without parental or guardian consent. 

External Links 

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. 

Changes to This Privacy Statement 

We may update this Privacy Statement from time to time. Changes will be posted on this page with a revised effective date. 

SMS Terms & Conditions

Product Description
By providing your mobile phone number, you consent to receive SMS messages from Heart of Illinois Big Brothers Big Sisters related to match updates, etc. 

Message Frequency (use whichever matches the submission in the registration form)

• Message frequency may vary.

Message and Data Rates
Standard message and data rates may apply.

Opting Out
You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number.

Help and Support
If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at h.daly@hoibbbs.org.

Privacy Policy
Your phone number will be handled in accordance with our Privacy Policy, available at http://www.hoibbbs.org. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Contact Us 

If you have any questions about this Privacy Statement or our data practices, please contact us: 

Heart of Illinois Big Brothers Big Sisters 
1020 S. Matthew Street

Peoria, IL 61605 
info@hoibbbs.org 
309-637-1771